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MetroPCS First North American Carrier to Offer Unlimited Calling to Mexico for $3 per Month


Press Release posted by Michelle Ruhfass on Wednesday April 22, 2009.

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DALLAS--(BUSINESS WIRE)--Continuing to provide consumers with the most economical wireless service in the United States, MetroPCS Communications, Inc. (NYSE: PCS), the nation's leading provider of unlimited, flat-rate, no signed contract wireless communications service, announces unlimited calling to select locations in Mexico for $3 a month. MetroPCS customers will be able to make unlimited calls to more than 200 landline destinations throughout Mexico and unlimited SMS text messages without any additional charges to four major Mexican cellular carriers: America Movil (Telcel), Telefonica (Movistar), Nextel Mexico and Iusacell.

MetroPCS offers a diverse selection of wireless service plans, which allow customers to talk 24-hours-a-day, seven days a week, and enhanced service options so customers can create a wireless experience that best fits their lifestyles. With MetroPCS, customers pay by the month, not by the minute, and services do not require a signed contract, deposit or credit check. For an additional $3 a month, unlimited calling to Mexico can be added to MetroPCS' $35, $40, $45 and $50 service plans, which already includes unlimited long distance service to the 48 continental United States. MetroPCS offers the first month of service free with the purchase of a phone and there is no activation fee or other charges.

"Unlimited calling to Mexico at such an affordable rate is yet another example of MetroPCS' commitment to providing exceptional value to consumers in today's tough economic climate," said Roger D. Linquist, president, chief executive officer and chairman of the board of MetroPCS. "Nearly 60 percent of Hispanics living in the United States are of Mexican descent, and this unlimited calling plan will help keep them connected with their family, friends and loved ones at an affordable rate."

MetroPCS' service plans range from $30 to $50 per month and allow subscribers to talk all they want, 24-hours-a-day, seven days a week. Unlike most carriers, MetroPCS does not require a signed contract, which means that consumers can activate service without going through a credit check or paying a deposit.

Additionally, MetroPCS offers unlimited family plans and MetroPCS Unlimited NationwideSM, which allows MetroPCS subscribers to use their affordable, flat-rate, no signed contract service in more than 4,600 cities and towns in the continental United States. This expanded network is included at no additional charge in MetroPCS' current $45 and $50 service plans and can be added for $5 per month on other qualified service plans.

MetroPCS also offers GroupLINESM, which allows up to five MetroPCS' Family Plan subscribers to receive calls on a shared GroupLINE number while still maintaining their individual mobile numbers. Any caller, whether or not they are a MetroPCS subscriber, can call the GroupLINE number, and reach all of the subscribers on the plan simultaneously. With GroupLINE, family members are all connected with each other as well as the incoming caller. There is also a shared GroupLINE voicemail that the subscribers can access. GroupLINE is available for subscribers on MetroPCS' Family Plan for an additional $5 per month.

Consumers can visit any of MetroPCS' current authorized dealer locations or visit MetroPCS' web site at www.metropcs.com to sign up for service plans, choose from a lineup of wireless phones, including the Samsung Finesse and BlackBerry CurveTM 8330, from the top handset manufacturers, and receive a complete list of locations where expanded coverage is offered.

About MetroPCS Communications, Inc.
Dallas-based MetroPCS Communications, Inc. (NYSE: PCS) is a provider of unlimited wireless communications service for a flat-rate with no signed contract. MetroPCS owns or has access to licenses covering a population of approximately 143 million people in the largest metropolitan areas in the United States, including New York City, Los Angeles, San Francisco, Dallas, Philadelphia, Atlanta, Detroit, Boston, Miami, Tampa, and Sacramento. MetroPCS ranked "Highest In Customer Satisfaction With Wireless Prepaid Service" in the J.D. Power and Associates third annual Prepaid Customer Satisfaction Study in July of 2008. As of March 31, 2009, MetroPCS had approximately 6.1 million subscribers. For more information please visit www.metropcs.com.

 

hernandez @ 11:11:01AM EST on Wednesday January 20, 2010

I checked them out online by entering my zip code in, but it kept telling me no coverage. I checked out the map coverage for Chicago, and it showed up. So I had a few questions and decided to call the toll free number. Since it is voice automated, the slightest noise would confuse it, and it would hang up on me. I said I wanted to sign up, but my questions weren't being met, and it kept hanging up on me. Seeing my frustrations I called back many times trying to actually speak to someone. Finally getting through, the person didn't know how to answer my questions, plus the wait time while they looked up coverage on the computer took over 4 mins wait time blaming the computers for being slow. Very frustrating to see bad customer service, website had many flaws and not user friendly. Being that I worked in the cell phone industry and understood customers needs, I found that this company has a long way to go. I have lots of family in Texas and across the Usa that are seeking a new phone service, and I can honestly tell them they shouldn't sign up. Most of my family are not computer savvy, and have hard times understanding things when it becomes complicated with cell phones/plans and etc. I know most customers are the same way, so this company needs to start thinking about all the above to reach more individuals. I frankly was excited to find out about the calls to mexico...but now sadly I think this isn't worth the while due to the company not being user friendly.

About the author

Michelle Ruhfass
Michelle is MobileBurn.com's Managing Editor, and is responsible for sourcing devices for reviews.

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