News by Todd Haselton on Thursday August 19, 2010.
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PowerPhone Inc. today announced that the U.S. Patent and Trademark Office has issued the company a patent (number 7,764,769) for "Integrated Call Handler and E-Mail Systems and Methods." The embodiment of the patent is a software called "Incident Linked Multimedia" (ILM) which allows emergency and non-emergency centers to "receive, prioritize and process multimedia messages, such as text, video, and images from cellular and other non-traditional callers."
"With nearly 90% of today's mobile devices camera enabled, the public can be an incredible resource for a more prepared public safety response," said Chris Salafia, president and CEO of PowerPhone.
The ILM system will allow 9-1-1 call centers to view specific images from cell phone callers, it can then "incorporate the images into existing Computer Aided Dispatch and Records Management Systems."
The ILM system is the third patent issued to PowerPhone recently, and it's the third piece of the company's Total Response Computer Aided Call Handling (CACH) software.
Todd is a senior editor at MobileBurn and works out of his home in New York City. He covers news for us and also writes reviews. You can follow him on Twitter at @RoboTodd