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Problems with iPhone 6 and iPhone 6s Randomly Shutting Down


News by Josh Dasey on Wednesday October 07, 2015.

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It seems as though some users of the newly launched iPhone 6s (and last year's iPhone 6) are experiencing issues with their new flagship smartphones from Apple. The problem appears to have started post update to iOS 9.0.2 and results in the handset getting all weird and even switching itself off randomly.

This is happening to users even if the phone is in standby, but Apple has yet to comment on the problem and it is unclear just how many people are affected. It is safe to say if it is a sizeable number that the company will work quickly to send out a patch that fixes this. It doesn't seem to stem from any kind of overheating and just appears to be completely random report users.

There are three fixes that we can think of, although none is particularly permanent:

1 - The only way to get the iPhone 6 or iPhone 6s back on when this happens is to perform a hard resent (hold the power and volume buttons down until the Apple logo appears) and power up the device again. Users are reporting this work until the issue presents itself again, so our first advice is to just put up with doing this until Apple sorts out the problem.

2 - Another option we are hearing is having some success is resetting all of the phone settings (Settings > General > Reset > Reset All Settings), anybody out there trying this method, please let us know if its works.

3 - The final potential fix is the most drastic and will involve you setting the handset back to its factory settings and setting it back up as a new device. That is a proper pain of course, meaning you will lose any progress or work in apps/games that has not been stored in a backup or in the cloud.

 
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About the author

Josh Dasey
Josh is our European editor, tackling news events, reviews, and new items from his UK home. As a former HTC marketing employee, Josh is close to the industry and bring his experience to MobileBurn.

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