News by Andrew Kameka on Thursday November 21, 2013.
|Sponsored links, if any, appear in green.|
Sprint is the third-largest carrier in the United States; however, when it comes to the satisfaction levels of those millions of subscribers, the Now Network is rated as the worst carrier in the country, according to Consumer Reports.
The annual Consumer Reports services ratings, based on a 58,000-person survey, found that Sprint's ratings have dropped from being second best to worst among the major carriers. "Dismal" ratings in value, voice, text, and 4G reliability tanked Sprint. Despite offering better prices for unlimited data than its biggest rivals, Sprint's widespread lack of 4G in major metropolitan areas throughout most of 2013 doomed the carrier's chances of returning to its previous position.
Verizon Wireless maintained its position at the top of the carrier list thanks to high ratings for data service and customer support. AT&T and T-Mobile took the second and third places. AT&T received the highest rating for 4G service reliability.
Andrew is MobileBurn.com's managing editor. He is based in Miami, Florida.