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Verizon changes upgrade rules: no more discounts if you upgrade your phone before a contract expires

News by Andrew Kameka on Friday April 12, 2013.

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Verizon Wireless is changing the eligibility requirements for customers to upgrade their smartphones. Ending its practice of allowing customers to get a discount to upgrade ahead of the expiration of their contracts, subsidized upgrades are now available only at the end of a 24-month contract. Verizon announced the revised eligibility today, alongside changes in policy for tablets and upgrade credits.

Verizon Customers can only get a discount to upgrade their phone at the end of a 24-month contract. Verizon used to allow upgrades at the 20 month period, but consumers must now wait the extra three months if they want subsidies. Subscribers can still upgrade to a new phone at any time, but they will first have to pay full retail price for the new phone.

New Every Two credits expire monday, April 15, 2013. Verizon ended its NET program that provided discounts to upgrades in 2011, but any credits that aren't used by Monday will be lost.

Upgrades can no longer be transferred from non-phone devices. Customers can no longer use the upgrade for their tablet or mobile hotspot for a phone because upgrade sharing is only permitted between category. A customer with an eligible smartphone upgrade can transfer the upgrade to another phone line on the account, but not for non-phone devices.

source: Verizon

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Andrew Kameka
Andrew is based in Miami, Florida.

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