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Microsoft identifies Windows Phone 7 reboot issue, promises fix in an OTA update


News by Andrew Kameka on Wednesday November 28, 2012.

windows phone news · software news · andrew kameka

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Microsoft says that it has identified the bug causing some Windows Phone 8 devices to randomly reboot, and the company is working to deliver an update that fixes the problem by next month. Microsoft issued the following statement, according to TechCrunch:

"We're continuing to investigate some reports of phones rebooting and have identified a cause with our partners. We are working to get an over-the-air update out in December."

Days after the phones went on sale, owners of the Windows Phone 8X and Nokia Lumia 920 began reporting that their devices would randomly restart. Users also reported excessive battery drain, though Microsoft has not mentioned that issue in its statements. Some theorized that it may be related to an app like Skype, but affected users discussing the issue in forums have not discovered a consistent factor among all devices. Microsoft believes it has identified the problem, so Windows Phone 8 owners can expect to receive an update next month that will keep their handsets running consistently.

via: Techcrunch

 
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Andrew Kameka
Andrew is MobileBurn.com's managing editor. He is based in Miami, Florida.

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