News by Andrew Kameka on Monday November 05, 2012.
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AT&T has announced that it "continues to make good progress" in its efforts to restore wireless service to customers in areas that have been affected by Hurricane Sandy. Though the carrier suffered damage to its infrastructure, 96.5 of its cell sites are operational.
More than 90 percent of cell sites in New York City are up and running, and more sites continue to come back online as utility companies restore power in affected areas. AT&T has focused most of the restoration efforts in the hardest-hit areas, and it has returned to normal or "near-normal" levels in the following areas: Virginia, West Virginia, Washington, D.C., Maryland, Ohio, Pennsylvania, Delaware, Massachusetts, Connecticut, Rhode Island, New Hampshire, Vermont, and Maine.
AT&T is using temporary solutions to deliver immediate service to customers while it works to get its system back online. The carrier has deployed Cells on Wheels and Cells on Light Trucks to improve coverage in some areas, installed 3,000 generators at sites where power has yet to be restored, and entered into a temporary roaming agreement with T-Mobile that adds additional coverage in areas where T-Mobile is operational. As a result of the devastation caused by Sandy, AT&T has also waived late payment fees for customers and set-up charging stations in its retail stores and locations throughout New York City so customers can recharge their phone.source: AT&T
Andrew is MobileBurn.com's managing editor. He is based in Miami, Florida.