News by Dan Seifert on Wednesday November 30, 2011.
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Ever since the Apple iPhone 4S was released for Sprint about six weeks ago, users have been complaining of poor data performance and slow network speeds. This was in spite of Sprint's claims that its 3G network was robust enough to handle the onslaught of data traffic that would come when it started carrying the iPhone. Now, Sprint says that it has completed "network enhancements" that are designed to improve data speeds in response to the user complaints.
According to a statement provided to CNET, Sprint vice president of product development Farid Adib says that "Initial customer response to the improvements has been very positive," and "Sprint continues to monitor device and network performance to ensure that customers get the performance they expect from our products."
Despite the complaints of slow network performance, Sprint says that support calls and return rates for the iPhone 4S have been very low, and that it is generally very well received by the majority of customers. The carrier did not detail the performance improvements that have been made, or the locations where they were instituted.
Dan is MobileBurn.com's Editor-in-Chief. Based in Poughkeepsie in New York, Dan can be found on Twitter as @DCSeifert.